Frequently asked questions
A quick overview of how Garag works. Can't find your answer — write to support.
What is Garag?
Garag is a platform that helps you find auto workshops, book online, and keep track of repairs and vehicle history in one place.
How do I book a workshop?
Find a suitable workshop in the catalog or on the map, choose a service and a convenient time, and send your request. The workshop will confirm the booking.
Who is responsible for the repair?
The repair is carried out by the workshop you choose. Garag helps with search, booking and communication, but does not perform repairs itself.
Can I cancel a booking?
Yes. You can cancel a booking in your client cabinet, in the bookings section. We recommend doing this in advance so the workshop can free up the time slot.
What is Garag Plus?
Garag Plus offers extended features for clients and workshops: additional profile features, reminders and priority. The exact set of features is being refined as the platform develops.
Can the workshop see my data?
The workshop only sees the data needed to carry out the booking and repair. A client's personal vehicle history is not shared with the mechanic's employer or other workshops.
How do I delete my account?
Write to support from the address your account is registered with — support@garag140.com. We'll help you delete your account and related data.
How can a workshop add its listing?
Register a workshop account on the workshop registration page and fill in your profile. After moderation, the workshop will appear in the catalog and on the map.
What's the difference between the Free, Premium and Business plans?
Free is a good starting point for basic presence in the catalog. Premium and Business add extended features — analytics, search priority, map highlighting, reminders and reports. The full plan comparison is available in the workshop dashboard.
How do I contact support?
Write to us at support@garag140.com or visit the contact page.